Health and Counseling Center Services and Fees

What to expect

Students need to schedule their own appointments. Although we recognize that parents and friends are often trying to help, it is important that students are responsible for their health care. If the concern is pressing, please make that known so we can schedule accordingly. 

Health appointments are scheduled in 30 minute time slots. Students are evaluated based on need, history and symptoms. Expect to answer questions concerning medications, allergies and past history. The Health and Counseling Center professionals can manage the majority of medical cases, but we are not a crisis center or an urgent care facility. Occasionally, a referral to an off-campus specialist may be recommended in order to best meet a student's needs.

Counseling appointments are scheduled to last between 45-50 minutes. Prior to the initial appointment, the student should complete the Counseling Intake Form, available on the patient portal. The initial appointment will involve gathering information, which includes basic information about the student, description of the current struggle, and any present symptoms. During the session, the student has the opportunity to describe her difficulty and ask questions. The student and counselor will decide if continued counseling is the best route to take. If so, a plan will be made to continue at HCC or the student will be given a referral to an off-campus provider that may better meet her needs.

We do NOT offer "class excuse" notes, so students should take that into consideration when scheduling.

Services and Fees

Students are not charged for medical and counseling appointments. Charges are made for some testing, prescription medicines, some supplies, and injections. Students are informed of any charges at the time of service. Charges may be paid by cash, check or billed directly to the student's Saint Mary’s account. Inability to pay should not discourage students from utilizing the Health and Counseling Center. It is important to be honest and up-front with your health care provider in all matters, including ability to pay for services. Payment plans as well as payment options may be available.

Unless they are paid for at the time service is rendered, Saint Mary's College Health and Counseling Center will send charges to the Business Office to be processed at the end of each month. The bill will show the following information: name, student identification number, and date of service. No medical diagnosis, procedure or medications will be on this document. The bill will be documented as "Health and Counseling Center Charge." You may choose to pay cash directly to HCC, at the time of service, if desired. Itemized billing statements that include health information will be released to the student or the student's designated representative only upon the request and with the written consent of the student. HCC does not submit claims for individual insurance plans but will provide billing documentation for students to submit to their insurer.

Detail of Charges:

Late Cancellations & Missed Appointments:

Medical and mental health appointments are provided at no cost to students. To help ensure these services remain available and accessible for everyone, a fee will be charged to the student account for appointments that are missed or canceled without sufficient notice. This policy encourages timely scheduling and helps make the most effective use of HCC's services. A missed appointment with an HCC provider will result in a $25.00 charge to your student account. A missed appointment with our Physician or Mental Health Nurse Practitioner will result in a $50.00 charge to your student account. An appointment not cancelled at least 24 hours in advance with an HCC provider will result in $10 charge to your student account. An appointment not cancelled at least 24 hours in advance with the Mental Health Nurse Practitioner will result in a $25 charge to your student account.                   

Local Laboratory

Any lab testing not offered through the Health and Counseling Center is available through our local lab, Labcorp. A complete catalog of testing is available through our local lab. Payment is the responsibility of the student, and Labcorp will file with insurance. If a student does not have insurance or chooses not to use it, talk to a member of the Health and Counseling Center for cash prices for laboratory testing. Labs paid for through the Health and Counseling Center to Labcorp must be paid by cash or check and cannot be billed to the student account.